Quantum Project Manager Emailing Changes for Gmail SMTP Server
(Last updated 6/8/2022)

Effective May 30, 2022, Google implemented changes to drop support for the option to "allow less secure apps" to send emails via the Gmail SMTP server. This option is what allowed third party programs like the Quantum Project Manager to send emails directly through the Google SMTP server using basic authentication (Gmail user id and password). If you have this option enabled on your Gmail account, you should have been notified by Google recently about this change. Consequently, effective 5/30/2022, you can no longer use the connection type of SSL with the server name smtp.gmail.com and your Gmail account and password in the Quantum Project Manager email options settings.

This only affects the Quantum Project Manager mass emailing option (invitation to bid), Letters/Emails from the main menu, or any communication document where you send email directly via the CC/Email tab and the send via email button. These features use the email options settings and send mail directly to the SMTP server specified. This change DOES NOT affect anyone creating PDF/RTF/Word files and then emailing them through the Microsoft Outlook Windows client application or other email programs.

If you are affected by this change, instead of using your Gmail account password, you can setup an App Password on your Google account if your Google account permits this. Try following these steps:

1. Sign in to your Google Account on the Google website.
2. Select Security.
3. Under "How you sign in to Google," select App Passwords. You may need to sign in again. If you don’t have the App Passwords option, it might be because:
     - 2-Step Verification is not set up for your account.
     - 2-Step Verification is only set up for security keys.
     - Your account is through work, school, or other organization.
     - You turned on Advanced Protection.
You can also search on "app password" then select the result for "App passwords" in the security section.
4. At the bottom where it says "To create a new app specific password, type a name for it below...", enter "Quantum Project Manager" and then click Create.
5. You will be given an App Password. The App Password is the 16-character code in the yellow bar on the screen. Write this down or copy/paste it.
6. Click Done.
7. On the email options screen in the Quantum Project Manager version 20.0a or later, use the new connection type of TLS, mail server name smtp.gmail.com, and port 587. Use your Gmail account name and email address and enter the App Password (without any spaces) as the password.

Another alternative is to use any other email server that supports SMTP and relay. We have added support for the Office 365 SMTP server in version 20.0a. Click here for more information.

Not on Quantum Project Manager version 20.0a yet?

If you have not yet purchased version 20, you can upgrade to version 20.0a by contacting our sales department at 800-894-1278 or sales@quantumss.com.

If you have version 20.0, but do not have the 20.0a update or have any other questions or need assistance, call technical support at 610-373-4835 or email us at support@quantumss.com.