Introducing the new Quantum Project Manager!
Quantum Software Solutions, Inc. Remote
Please call our technical support staff at 610-373-4835. When instructed, click the "Start Support Session" button
below ONCE to begin the
remote support session. If prompted, select "Open" or
"Run" to download and run the remote support program.
Start Support Session
(click above one time only)
Notes: The Quantum Software
Solutions, Inc. technical support staff can use a remote support tool to
facilitate solving problems or to do training over the internet. The remote
support program has been configured to connect to Quantum Software
Solutions, Inc. using encryption and is completely safe and secure. When the
support session is completed, the software is completely removed from your
computer. The support session is completely under your control. You have to
initiate the support session, you will see everything that happens on your
monitor, you can take control and end the session at any time, and there is
no way for anyone to reconnect to your PC after the remote support program
is stopped on your pc (without you reinitiating it). We use this tool solely
as a support and training aid to better provide service to our customers.
You will see an icon on your task bar for the remote support program during
the support session. This will disappear when the session has ended.
August 22, 2012