Quantum Software Solutions, Inc. Remote Support

Please call our technical support staff at 610-373-4835. When instructed, click the "Start Support Session" button below to begin the remote support session. If prompted, select "Open" or "Run" to download and run the remote support program. 

Technical Notes: The Quantum Software Solutions, Inc. remote support tool is using the "DualDesk" program, a widely used and respected remote support tool. It has been configured to connect to Quantum Software Solutions, Inc. using 40-bit encryption and a unique encryption key. When the support session is completed, the software is completely removed from your computer. The support session is completely under your control. You have to initiate the support session, you will see everything that happens on your monitor, you can take control and end the session at any time, and there is no way for us to reconnect to your PC at a later time. We use this tool solely as a support and training aid to better provide service to our valued customers. You will see a system tray icon in the lower right on your task bar for the DualDesk program during the support session. This will disappear when the session has ended.